MIKE+ Service & Maintenance Agreement
Expert support and software updates, so your projects stay on schedule.
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What is a Service and Maintenance Agreement?
A Service and Maintenance Agreement (SMA) is DHI's annual support agreement for MIKE+. It gives you three things: direct access to DHI's technical support team, every software update as it is released, and discounted training to help you get more from the platform.
An active SMA also unlocks the integrations, tools and community benefits reserved for SMA holders. If the SMA on a perpetual licence lapses, MIKE+ keeps working at the last version you received, but updates, support and the SMA-only tools stop.
How does the Service and Maintenance Agreement work?
A perpetual MIKE+ licence includes 12 months of SMA from the date of purchase. After that, renew each year on your purchase anniversary for a fixed annual fee. MIKE+ subscriptions include the same benefits for as long as the subscription is active.
Contact your local DHI office for pricing using the form below.
What your MIKE+ support package covers
Expert help, when you need it
Raise a support case directly with DHI's local Client Care teams or contact our specialists in urban drainage, flood modelling, and network simulation.
Every platform update, included
As MIKE+ grows - new modules, platform developments and speed improvements - your SMA delivers each release as it ships, across MIKE+ and its connected tools.
Enhance your modelling skills
Discounted access to the full MIKE+ training catalogue - standard courses, advanced modelling programmes, and tailored workshops for your specific project challenges.
