MIKE 21 and MIKE 3 Service and Maintenance Agreement
Support, updates and full computational capacity, so your marine and coastal projects keep moving
What is a Service and Maintenance Agreement?
A Service and Maintenance Agreement (SMA) is DHI’s annual service, support and updates package for MIKE 21 and MIKE 3 licences. With an active SMA, you receive new releases, technical support, discounted training and access to additional tools.
This includes access to MIKE 21 FMHD Submesh, new in MIKE 2027, which enables fine-mesh results at coarse-mesh computational cost without requiring a separate licence purchase.
The SMA also allows simulations to run using unlimited CPU cores and multiple graphics processing units (GPUs) on supported modules, helping reduce simulation times.
Without an active SMA, your software remains at the last version released while your SMA was active. Simulations are limited to a maximum of 16 CPU cores and cannot use GPUs.
How does the Service and Maintenance Agreement work?
A perpetual MIKE 21 or MIKE 3 licence includes 12 months of SMA from the date of purchase. After the first year, annual SMA can be renewed on the anniversary of the purchase date at the current annual rate.
MIKE subscriptions include the same benefits for as long as the subscription is active.
Contact your local DHI office for pricing information or complete the form below.
What your MIKE 21/3 SMA covers
Software updates
Get every new MIKE 21/3 release, including new features, performance improvements and efficiency enhancements.
Full computational capacity
Unlock unlimited cores and GPU acceleration on supported modules. Without an active SMA, simulations are capped at 16 cores.
Technical support
Get ticket-based support from DHI’s Customer Care team for software installation, licensing and use.
Training
Enhance your skills with discounted MIKE 21/3 training courses.
Bonus tools and capabilities
Get extra tools for visualisation, bathymetry preparation and model analysis, depending on your licensed modules. Contact your local DHI office to learn more.
