Our fundamentals

Our fundamentals are our key values, our mission and our vision.

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Our quest

We’re on a quest – to solve the world’s toughest challenges in water environments.

Our profile

DHI are the first people you should call when you have a tough challenge to solve in a water environment – be it a river, a reservoir, an ocean, a coastline, within a city or a factory.

Our knowledge of water environments is second-to-none. It represents 50 years of dedicated research and real-life experience from more than 140 countries. We strive to make this knowledge globally accessible to clients and partners by channelling it through our local teams and unique software.

Our world is water. So whether you need to save water, share it fairly, improve its quality, quantify its impact or manage its flow, we can help. Our knowledge, combined with our team's expertise and the power of our technology, holds the key to unlocking the right solution.

 


Our values

We are at the forefront of technical excellence 

Through research, development and innovation (RDI), we constantly strive to advance our knowledge and offer services and products which are at the forefront of technical excellence. We constantly invest in our scientifically-backed solutions to solve the challenges of tomorrow. Our continuous RDI is the foundation of our organisation.

We are an independent and trusted advisor
We are an independent, private, not-for-profit, foundation-owned company with financial management subjected to third party audits. Our independence allows us to use our technical expertise to provide unbiased information, enabling our clients to make responsible choices and protect their water environments.

We exhibit integrity in everything we do
Integrity is a cornerstone of our work. To ensure the high-level of integrity for which we are known, we have integrated the International Federation of Consulting Engineers (FIDIC) Code of Ethics into our DHI Business Management System (DHIbus).

We share our knowledge and technology
We strive to make our knowledge and technology available to clients worldwide through our local network of offices and partners. Our MIKE Powered by DHI products help our customers develop locally sustainable solutions, while our THE ACADEMY by DHI courses ensure the continued accessibility of our knowledge.

We encourage freedom with responsibility
Our flat structure and flexible working environment allow creativity to flourish. By delegating responsibility, we empower our staff to lead, decide and act. Giving our staff this freedom encourages initiative and innovation.

We develop innovative solutions
We understand the value of water and we’re passionate about our work. This passion attracts the best talent, ensuring the continued high quality of our solutions. Our employees think outside the box to develop innovative solutions for our clients.

We use our global knowledge to develop local solutions
Each and every person in our offices around the globe is part of one team working together to solve some of the world’s toughest water challenges. We use our accumulated global knowledge to develop locally relevant solutions, allowing our clients and colleagues to tap into our global learning curve.

We help you build capacity
By sharing our knowledge with our clients, we help you build capacity to overcome your unique water challenges.

 


Business Excellence

Leadership, quality and performance are strategic elements in our endeavour to develop DHI in accordance with our mission and vision. It’s an on-going journey and we continue learning new and better ways for managing our opportunities and challenges.

We’ve adopted the business excellence model developed by the European Foundation for Quality Management (EFQM). We evaluate our performance with respect to the defined focus areas and we strive to create permanent improvements to improve our business excellence. For each of the nine criteria in the EFQM model, we’ve defined Key Performance Goals (KPGs). We constantly measure and display our performance with respect to the KPGs through online dashboards available for all business units.

The EFQM business excellence model helps us move towards best practice in everything we do and achieve. Moreover, it supports our activities in strengthening our corporate social responsibility (CSR). Our CSR policies and related achievements are integrated elements in the model and therefore subject to evaluation and continued improvements.

Once every 3-4 years, the Danish Agency for Science, Technology and Innovation (under the Ministry of Science, Innovation and Higher Education) conducts an in-depth evaluation of our performance. Among other things, they also examine the creation of Research, Development and Innovation (RDI) results and knowledge as well as the value of our services and products for our customers.

In essence, the agency carries out a detailed evaluation of our impact (as a provider of services and technology) on society.

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United Nations Global Compact

At DHI, we support the United Nations Global Compact – an initiative that encourages the adoption of sustainable and socially responsible policies. We subscribe to its ten principles in the areas of human rights, labour, the environment and anti-corruption.

Human Rights

  • Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and
  • Principle 2: make sure that they are not complicit in human rights abuses.

Labour

  • Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
  • Principle 4: the elimination of all forms of forced and compulsory labour;
  • Principle 5: the effective abolition of child labour; and
  • Principle 6: the elimination of discrimination in respect of employment and occupation.

Environment

  • Principle 7: Businesses should support a precautionary approach to environmental challenges;
  • Principle 8: undertake initiatives to promote greater environmental responsibility; and
  • Principle 9: encourage the development and diffusion of environmentally friendly technologies.

Anti-Corruption

  • Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

The principles on Human Rights and Labour are supported by policies and specifications in our certified DHI Business Management System – DHIbus.
The principles on Environment are at the heart of our mission and vision, and are directly a part of our quest.
The principle on Anti-Corruption is integrated with our business integrity policy and is a key CSR focus for us. 

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