Information and decision support systems in urban water Municipalities and government agencies manage large and complex infrastructure systems, which represent huge investments. These organisations have also put significant efforts into automation, resulting in a number of different computerised systems. Today, such organisations collect vast amounts of data, but managers and staff may still find it difficult to access relevant information quickly.

In order to make qualified decisions, municipality managers and staff need to quickly access and process information that may reside in different and diverse computer systems and software applications. Data have great value when easily accessible to users, and properly interpreted and applied. Unless properly validated, stored and organised, data become difficult to use and lose much of their value. The challenge of the municipal staff is to turn data into knowledge and appropriate actions. DHI’s challenge and mission are to provide the best technology to support the decision-making processes.

DHI has recognised and addressed this important challenge by developing software solutions, which have proven cost-effective and practical in numerous areas within urban water management. DHI develops and implements decision support systems (DSS) based on a modular, scalable architecture. This approach makes it possible to deliver successful and effective solutions to a range of different business applications supporting operational day-to-day decisions, short-term planning and strategic long-term decisions. The DHI URBAN ONLINE software based concepts – provides the solutions to your organisation.